Capacity Building Programme of officials of Kolkata Municipal Corporation (KMC)

UMC, ATI is an important stakeholder of the Capacity Building Programme of the officials of KMC. Institute of Urban Management(IUM) is the training and capacity building section of KMC. UMC, ATI has been identified by the IUM, KMC for the training of officials and training of trainers of the wide cross sections of Deputy Managers, Assistant Managers, Assistant Engineers, Sub Assistant Engineers and other senior officials. Salient features of the training and other activities held for it is as under:

A. In-service training of Assistant Managers: six day module consisting of basic conception of urbanization, history of KMC, communication skills and interpersonal relations, constitutional and legislative framework of KMC, Values in administration, Stress Management, Servicing customer, Motivational Leadership and team building, RTI act and Citizens Charter, Working philosophy in public administration, problem solving and decision making etc. : 17 modules of around 25 participants executed.

B. Induction Training of Sub-assistant Engineers (SAE) also held.

C. Training of Trainer (TOT) was held on Training Techniques also held for the KMC officials.

D. There are modules for the Deputy Managers waiting to be executed in the current year.

E. One module for the Urban Risk and Disaster Management also is there for implementation.

Post Training impact is good and authority is very good. Authority is much keen to have more activities with UMC, ATI.The post Training evaluation is also done for the KMC authority. Candidates are given questionnaires at the time of completion of the training and asked for give feedback as per the proforma after one and half month works. Their peer groups are also being asked for the feed back. The evaluation till date shows a satisfactory progress.